Privacy Policy

Your privacy is important to us

Last Updated: January 1, 2026

1. Introduction

JDL Business Services Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Business information (company name, job title, industry)
  • Communications you send us (inquiries, feedback, messages)
  • Service-related information (documents, financial records for bookkeeping clients)
  • Payment information (for billing purposes)

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers and location data

3. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our services
  • To respond to your inquiries and requests
  • To communicate with you about our services and updates
  • To process transactions and send related information
  • To analyze website usage and improve user experience
  • To detect and prevent fraud or technical issues
  • To comply with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

  • Consent: When you have given explicit consent for specific purposes
  • Contract Performance: When processing is necessary to provide our services
  • Legitimate Interests: When we have a legitimate business interest that doesn't override your rights
  • Legal Obligation: When we must comply with applicable laws

5. Who Has Access to Your Data

We may share your information with:

  • Service Providers: Third parties who help us operate our website and provide services (hosting, email, analytics)
  • Professional Advisors: Lawyers, accountants, and other professionals who assist our business
  • Legal Authorities: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Third-Party Services

Our website may use the following third-party services:

  • FormSubmit: For processing contact form submissions (formsubmit.co)
  • Google Maps: For displaying our location on the contact page
  • Analytics: To understand website usage patterns

These services have their own privacy policies governing their use of your information.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

For All Users

  • Access and receive a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

For California Residents (CCPA)

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access personal information
  • Right to equal service and price

For EEA Residents (GDPR)

  • Right to data portability
  • Right to restrict processing
  • Right to lodge a complaint with a supervisory authority

9. How to Delete Your Data

To request deletion of your personal information, you may:

We will respond to your request within 30 days and may require verification of your identity.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.

14. Contact Us

If you have questions about this Privacy Policy, please contact us: